1. Introduction
These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between
you (the "User", "Player" or "you") and dewihoki (the "Platform", "we", "us" or "our"), the
operator of the online casino and sports betting destination accessible at https://dewihoki.cam.
By registering an account, making a deposit, accessing any game, claiming any promotional
offer or otherwise using any feature of the dewihoki platform, you confirm that you have
read these Terms in full, that you understand them, and that you unconditionally agree to
be bound by them.
dewihoki reserves the right to update or amend these Terms at any time. Continued use of
the platform following the publication of updated Terms shall constitute acceptance of the
revised version. It is the User's responsibility to review this page periodically.
2. Definitions
For the purposes of these Terms, the following definitions apply:
- "Platform" means the dewihoki website and all associated services, tools, games and features accessible at https://dewihoki.cam.
- "Account" means the registered user account created by an individual on the dewihoki platform.
- "User" or "Player" means any individual who accesses, registers on or uses the dewihoki platform.
- "Balance" means the sum of real-money funds held in a User's dewihoki account, excluding bonus credits unless otherwise specified.
- "Bonus Funds" means promotional credits granted by dewihoki subject to applicable wagering requirements and terms.
- "Wagering Requirement" means the total amount that must be wagered before Bonus Funds or associated winnings become eligible for withdrawal.
- "KYC" means Know Your Customer identity and age verification procedures conducted by dewihoki prior to account approval or withdrawal processing.
- "MYR" or "RM" means Malaysian Ringgit, the base currency for all monetary transactions conducted through dewihoki's Malaysian payment channels.
- "Responsible Gambling Controls" means any tools, limits, cooling-off periods or self-exclusion options made available to Users for managing their gambling activity.
3. Account Eligibility
To register and maintain a dewihoki account, you must satisfy all of the following eligibility
requirements at the time of registration and throughout the duration of your account:
-
Age: You must be at least 21 years of age. dewihoki is an
adult entertainment platform. Users aged below 21 are strictly prohibited from registering
or using the platform in any capacity. dewihoki may require documentary evidence of age at
any stage of account operation.
-
Legal Capacity: You must have the legal capacity to enter into a binding
agreement under the laws applicable to you.
-
Jurisdictional Compliance: You must ensure that accessing and using the
dewihoki platform is not prohibited under the laws of the jurisdiction in which you are
located. This responsibility rests entirely with the User.
-
Single Account: Each individual is entitled to hold one account only.
Registering multiple accounts — whether using the same identity or different details — is
prohibited and will result in all associated accounts being permanently closed.
-
Accurate Information: All registration information provided to dewihoki
must be accurate, complete and current. Providing false, misleading or incomplete information
constitutes a material breach of these Terms.
4. Account Management
You are solely responsible for maintaining the security of your dewihoki account credentials,
including your username, password and any two-factor authentication details. You must not share
your login credentials with any third party.
dewihoki will never request your password via email, live chat or telephone. Any communication
purporting to be from dewihoki and requesting your password should be treated as fraudulent and
reported to the support team immediately.
You are responsible for all activity that occurs under your account, whether or not such activity
was authorised by you. If you suspect unauthorised access to your account, you must notify
dewihoki immediately and take steps to change your login credentials.
dewihoki may suspend or close an account where there are reasonable grounds to suspect fraud,
identity misrepresentation, money laundering, breach of these Terms or threat to platform integrity.
In such circumstances, dewihoki may withhold the account balance pending investigation, as
permitted under applicable regulations.
5. Deposits and Withdrawals
All financial transactions on dewihoki must be conducted through a payment method registered
in the User's own name. Third-party payment methods are not permitted. dewihoki supports deposits
and withdrawals through a range of Malaysian payment channels, including FPX, DuitNow,
Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank and Hong Leong bank transfers,
as well as credit and debit cards where available.
- Minimum deposit and withdrawal amounts are set out on the Cashier page and may change without prior notice.
- Withdrawals are subject to KYC verification. dewihoki may request identity documents, proof of address and proof of payment method ownership before processing any withdrawal.
- Processing times vary by payment method. dewihoki does not guarantee specific processing timelines and is not liable for delays attributable to third-party payment processors or banking institutions.
- dewihoki reserves the right to apply transaction limits, require additional verification or suspend withdrawal processing where suspicious activity is identified.
- All transactions are denominated in Malaysian Ringgit (MYR). Exchange rate fluctuations, where applicable, are the User's responsibility.
7. Game Rules and Betting Conduct
All games available on the dewihoki platform are governed by their individual game rules,
which are accessible within the game interface. It is the User's responsibility to review
applicable game rules before placing any wager.
dewihoki offers live dealer games streamed from licensed studios, slot titles from a range
of international providers, sports betting markets including football (EPL, Liga Super Malaysia),
UFC and other events, and instant-format games. Outcomes across all categories are determined
by certified random number generation or live event results, as applicable.
In the event of a technical error, disconnection or game malfunction that causes an abnormal
outcome, dewihoki reserves the right to void the affected round and return the wager to
the User's account. This decision is final.
Bet settlement for sports markets follows official results as confirmed by the relevant
governing body. In the event of a dispute regarding result interpretation, dewihoki's
determination shall be final.
8. Prohibited Conduct
The following conduct is strictly prohibited on the dewihoki platform:
- Registering more than one account per individual.
- Providing false, fraudulent or third-party identity information.
- Using automated software, bots, scripts or other tools to interact with the platform.
- Exploiting software errors, game glitches or platform vulnerabilities for financial gain.
- Conducting money laundering, structuring transactions, or using the platform in connection with unlawful financial activity.
- Coordinating wagering activity with other players to exploit promotional terms or manipulate game outcomes.
- Sharing, selling or otherwise transferring account access to any other individual.
- Using dewihoki services while subject to a self-exclusion order or while otherwise prohibited from gambling activity.
- Abusive, threatening or harassing conduct directed at platform staff or other users.
dewihoki reserves the right to take any action it deems appropriate in response to prohibited
conduct, including account suspension, permanent closure and forfeiture of funds, without
obligation to provide prior notice or explanation.
9. Intellectual Property
All content on the dewihoki platform — including but not limited to text, graphics, logos,
images, game interfaces, software code and page layouts — is the intellectual property of
dewihoki or its licensed content partners. All rights are reserved.
Users are granted a limited, non-exclusive, non-transferable licence to access and use the
platform solely for personal entertainment purposes in accordance with these Terms. This
licence does not permit reproduction, redistribution, framing, scraping or commercial use
of any platform content without the express prior written consent of dewihoki.
10. Privacy and Data Handling
dewihoki collects and processes personal data in accordance with its Privacy Policy,
which is published at /privacy-policy. By registering
an account, you confirm that you have read and understood the Privacy Policy and consent
to the collection and processing of your personal information as described therein.
Personal data is used for account management, KYC compliance, payment processing,
fraud prevention, responsible gambling monitoring and service improvement purposes.
dewihoki does not sell personal data to unaffiliated third parties.
11. Responsible Gambling Obligations
dewihoki is committed to providing a responsible entertainment environment for eligible
adults aged 21 and above. The platform makes available a range of Responsible Gambling
Controls including deposit limits, session time reminders, cooling-off periods and
self-exclusion options.
Users are encouraged to set limits proactively and to review their gambling activity
regularly. Gambling should never be treated as a source of income or a means of recovering
financial losses. If you believe your gambling has become problematic, you are encouraged
to use the self-exclusion tools available on the platform and to seek support from qualified
external resources.
For further guidance, visit the dewihoki Responsible Gambling page.
12. Limitation of Liability
To the fullest extent permitted by applicable law, dewihoki, its directors, employees,
agents and technology partners shall not be liable for:
- Any direct, indirect, incidental, consequential or special losses or damages arising from the use of or inability to use the platform.
- Loss of winnings, profits or account balance due to technical failure, service interruption, payment delay or account enforcement action taken under these Terms.
- Any outcome resulting from the User's reliance on information published on the platform, including but not limited to odds, game rules or promotional terms.
- Losses attributable to third-party payment processor failures, banking system delays or any factor outside dewihoki's direct operational control.
Nothing in this clause limits dewihoki's liability where such limitation is prohibited by
applicable mandatory law.
13. Amendments to These Terms
dewihoki reserves the right to amend, update or replace these Terms at any time. Where a
material change is made, dewihoki will take reasonable steps to notify Users, which may
include posting a notice on the platform homepage or sending a notification to the registered
account email address.
The effective date of the current version of these Terms is displayed at the top of this page.
Continued use of the platform after any amended Terms come into effect constitutes the User's
acceptance of the revised Terms. If you do not accept a revised version, you must close your
account and cease use of the platform.
14. Account Termination
Either party may terminate the User's account and the agreement constituted by these Terms
at any time. Users may request account closure by contacting the dewihoki support team directly.
Any verified real-money balance remaining in a closed account will be returned to the User
through an approved payment method following completion of applicable KYC requirements.
dewihoki may terminate an account with immediate effect and without prior notice where the
User has breached these Terms, engaged in prohibited conduct, provided fraudulent information,
or where dewihoki is required to do so under applicable law or regulatory direction.
Upon termination for cause, dewihoki reserves the right to withhold any balance pending
investigation. Bonus funds and associated winnings may be forfeited in full at dewihoki's
discretion where the termination arises from a breach of Terms.
15. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction
in which dewihoki holds its applicable international operating licence. Any dispute arising
from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts
of that jurisdiction, except where mandatory local law provides otherwise.
Malaysian Users are reminded that online gambling occupies a complex legal position in Malaysia.
dewihoki does not represent that its services are lawful in all Malaysian contexts, and the
User alone is responsible for compliance with applicable Malaysian law. If in doubt, Users
should seek independent legal advice before using this platform.